ENVIRONMENTAL, SOCIAL AND GOVERNANCE (ESG) PRACTICES IN THE MACAU SMALL AND MEDIUM-SIZED ENTERPRISES (SMES): A STUDY OF THE RESTAURANT INDUSTRY

Resource type
Authors/contributors
Title
ENVIRONMENTAL, SOCIAL AND GOVERNANCE (ESG) PRACTICES IN THE MACAU SMALL AND MEDIUM-SIZED ENTERPRISES (SMES): A STUDY OF THE RESTAURANT INDUSTRY
Abstract
This research used a qualitative approach to explore the environmental, social, and governance (ESG) practices implemented by SME restaurants in Macau. In-depth interviews were conducted with eight (8) SME restaurant owners and managers to understand their ESG initiatives and their challenges. Key findings include: Environmental Initiatives: Many restaurants have adopted practices such as limiting plastic use, better food management, and organic waste recycling, often driven by government regulations rather than broader ESG considerations. Community Engagement and Social Responsibility: Social practices are less adopted, with some restaurants collaborating with charities, hiring individuals with disabilities, and donating food. However, most do not make monetary donations or engage in sponsorship activities due to financial concerns rather than a lack of consumer trust. Governance Initiatives: Restaurants have adopted electronic workflows, risk management practices, and stakeholder management approaches, including a flexible approach to employee management focused on operational efficiency rather than investor attraction. The findings indicate that for SME restaurants, the key drivers for ESG implementation are more focused on factors such as cost-savings and operational efficiency rather than broader considerations around investor interest or consumer trust. This study provides insights into how SME restaurants integrate ESG elements into their operations
University
University of Saint Joseph
Place
Macau
Date
2024
# of Pages
95
Language
eng
Short Title
ENVIRONMENTAL, SOCIAL AND GOVERNANCE (ESG) PRACTICES IN THE MACAU SMALL AND MEDIUM-SIZED ENTERPRISES (SMES)
Library Catalog
Library Catalog (Koha)
Call Number
M-BA 2024 FON,WAI
Notes
In Partial Fulfillment of the Requirements for the Degree of Master of Business Administration in the Faculty of Business & Law, University of Saint Joseph, Macao, August 2024Supervisor : Jenny Oliveros Lao Phillips
Citation
Fong Wai Man. (2024). ENVIRONMENTAL, SOCIAL AND GOVERNANCE (ESG) PRACTICES IN THE MACAU SMALL AND MEDIUM-SIZED ENTERPRISES (SMES): A STUDY OF THE RESTAURANT INDUSTRY [University of Saint Joseph]. https://library-opac.usj.edu.mo/cgi-bin/koha/opac-detail.pl?biblionumber=224508