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In government studies, electronic government has become a hot topic in recent decades. Many scholars believe that soon, the government might not be able to operate smoothly without the help of ICTs as the Internet has been overwhelming people's daily lives already. In analyzing people's behavioral factors towards adopting e-government services, most studies targeted the adult population, while those in the hard-to-reach groups are minimal. This study was designed especially to understand the behavioral factors of the younger generation aged between 18 and 24 and the senior citizens above 60 on their adoption of e-government services in Macao SAR. Sixteen in-depth interviews were conducted based on the semi-structured interview questions developed from the prior literature on the Theory of Planned Behavior and e-government studies. Six significant findings are yielded, which could serve as an important reference for policymakers designing e-government policy and promoting its implementation strategy. These behavioral factors also contribute empirical data to support the theoretical framework of TPB in the context of Macao SAR e-government services.
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Electronic government is increasingly dominant in the study of public administration. In analysing people's behavioural factors towards the adoption of e-services, most previous studies targeted the adult population, while those on government employees are minimal. Government employees have an essential function in the process of government operation; they can be regarded as the principal medium of communication between the service provider (government) and the end-users (citizens). This study was designed to understand the government employees' behavioural factors on their intentions towards adopting e-government services. A set of semi-structured interview questions was developed based on the prior literature on the Theory of Planned Behaviour (TPB) and e-government studies. Ten in-depth interviews were conducted in Macao SAR (Special Administrative Region). In addition to analysing the three primary constructs of TPB, the factor of Trust and some enablers and hindrances were identified. Significant findings were yielded while investigating how the government employees perceived the e-services and how they regarded the general public's perception of this issue. This contextualisation would help policymakers look at this issue from different perspectives and design feasible interventions according to group alignment strategies.
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This article discusses the new gaming law in Macau with emphasis on the critical aspects concerning the gaming operators, concession regime, and other regulatory obligations.1 Thanks to the gaming liberalization commenced in 2001,2 Macau has experienced tremendous economic growth. The past two decades have seen the rapid development of large-scale integrated resorts, and Macau now ranks among the world's major gaming jurisdictions.3 Policy and regulatory challenges have also emerged along with the growth of the junket-driven VIP business in casinos.4 With the recent amendment of Law No. 16/2001 and the subsequent enactment of Law No. 16/2022, Macau has strengthened the legal underpinnings of its system of gaming regulation to oversee various groups involved in casinos and their industry practices. The present study is among the first to review the scope and impact of the revised gaming law, and associated managerial and operational implications for Macau casinos. Topics covered include policy directions, concession requirements, industry participants, gaming taxes, and fair business practices. This study could provide insights into the “Macau 2.0” project and how casinos are to be operated and managed over the next decade. This article could also provide practical guidance for policy makers charged with formulating gaming policy and regulation in other jurisdictions.
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This review article is among the first to examine the new junket regulations in the Macau gaming industry. Particular emphasis is on the legal and regulatory framework governing the junket activity of gaming promoters and their associates. The recent changes to Macau gaming laws have resulted in stronger licensing requirements for local junket participants and precipitated the collapse of the VIP room system in casinos. Furthermore, this article highlights the policy and managerial implications of the current junket environment for the gaming industry in Macau and possibly other regional gaming jurisdictions. The effects of the new legal environment for Macau junkets could also provide insights into the implementation of similar legislation in other jurisdictions.