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This chapter presents a systematic review of research on human resources management (HRM) and employee relations (ER) in Angola to identify the main challenges and opportunities presented. To achieve that goal, this chapter characterises research conducted in the country, investigates its main findings, and proposes some directions for the future. Based on a bibliographic search in the EBSCO Discovery database of empirical articles about HRM and ER in Angola, we collected a sample of 28 studies published between 2009 and 2022. Most studies have focused on the development and retention of human resources. Other topics included diversity management, workplace attitudes and behaviours, scale validations, leadership and decision-making, performance appraisal, quality assessment, corporate social responsibility, and expatriates. We identified three main challenges and opportunities in HRM and ER in Angola. First, the policies and the planning, implementing, and evaluating processes of human resources development and retention strategies should be improved. Second, effective leadership and participation should be promoted while navigating the tensions between autocratic and participative leadership styles. Finally, positive ER and employee well-being should be promoted. Understanding these challenges and opportunities may contribute to the development of human capital in Angola and, ultimately, the country’s socioeconomic development.

The aim of this study was to explore home–school collaboration in the areas of assessment, placement, and Individual Education Plan (IEP) development for children identified with disabilities or special educational needs (SEN) in Macao. Despite the noted benefits of parent–school partnerships from prior research, minimal research has been conducted from the perspective of parents of children with SEN to examine whether these partnerships materialize in the context of Macao. Participants included 115 parents of school-aged children diagnosed with SEN. They provided demographic information and completed a 36-item questionnaire derived from two validated instruments. The research identified a range of factors which hinder parental involvement in decision-making and in the inclusion of children with SEN in optimal ways in Macao schools. Parents indicated they were not receiving relevant information and assessment feedback from the teachers; they were minimally involved in the IEP process, and their children were not receiving one-to-one support, regardless of the type of placement. Parents also underlined issues related to the timing of assessment procedures. Parents of children attending special classes in regular schools voiced more satisfaction with support provision than parents of children following the full inclusion model. Recommendations about how services could be improved for greater parental involvement are discussed. Key Words: parental involvement, school–family collaboration, inclusion, special educational needs, Macao, Individual Education Plans, IEP

Differences in parental expectations related to cultural background, gender and sibling position were investigated among Chinese college students in Macau. Three-hundred and forty-four Chinese college students completed a questionnaire which included measures of parental expectations and psychological distress, as well as information about their gender, cultural background (Mainland China or Macau) and sibling position. Participants born in mainland China reported significantly higher perceived parental expectations (PPE) compared with students from Macau. Contrary to predictions, there was no evidence of a difference in PPE in relation to gender or being the first-born sibling. These findings are discussed in terms of changes in family values and parental attitudes within Chinese society over the past few decades.

Broadly, on-line communication platforms are online resources that allow the exchange of information using the Internet. They include Email, Instant Messaging, Online Open Forums, Online Blogging and Social Networking Sites. All these platforms have their own specialties and properties. In education, there are great advantages for high-schools to utilize these online communication platforms, especially Online Open Forums and Social Networking Sites. Communication is the backbone of education. Everything from classroom teaching to school policy making depends on effective communication [1]. With these new communication platforms at hand, schools can develop more adaptable and friendly channels among students, teachers and management (only the first two interveners are covered under this study). Various components of the schools will essentially work together in a more collaborative and regenerative way [2]. This research paper analyses how online communication platforms are changing the internal nature of education. It takes sample populations from two schools in Macao (Pre-University of the University of Saint Joseph, USJ, and Colégio Diocesano de São José, CDSJ) with different backgrounds such as medium of language, level of degree, professor's background and style of teaching. Teachers of these schools are communicated first for their opinion on key elements to improve learning with online communication platforms. These factors are implemented in a platform such as Social Networking Sites. As expected, students are instructed to utilize this platform (Facebook) to enhance their learning practice and experience. The result of this utilization is assessed in terms of student opinions and feedback.

Social workers’ work engagement and burnout were tested in relation to (a) personal variable, i.e., emotional intelligence; (b) organizational variables, i.e., work satisfaction and affective commitment. Regressions revealed emotional intelligence - controlling self – negatively predicted depersonalization and reduced personal accomplishment and positively predicted three facets of work engagement. Emotional intelligence - understanding others – was a negative predictor of reduced personal accomplishment. In addition, work satisfaction negatively predicted three components of burnout and positively predicted emotional work engagement. Affective commitment was a positive predictor of three facets of work engagement and negatively predicted reduced personal accomplishment. Implications for management are discussed.

Introduction This study aimed to investigate elite athletes’ mental well-being, and to ascertain whether the personal factor resilience and the social factor social support can play a role in promoting mental well-being and life satisfaction. In addition, this is one of the first studies to investigate well-being among elite athletes who are from a region belonging to an unrecognised National Olympic Committee and are not eligible to join the Olympic Games. Material and methods Eighty-four full-time elite athletes (37 males, 47 females) with mean age of 22.36 years old participated in this quantitative research study. Formal letters describing the purpose and organiser of the study were sent to the sport entities in Macao asking their permission for the researchers to contact the elite athletes to participate in this study. After gaining the permission, the elite athletes belonging to these entities were approached individually, to inform them of the purpose of the study and receive their consent. Results Regression revealed that emotional support and adaptability of resilience were strong positive predictors of mental well-being. Additionally, mental well-being was found to be a strong positive predictor of life satisfaction. The results reflected that in elite athletes possessing high adaptability and receiving more emotional support could help to maintain their mental well-being. Conclusions Implications (based on the findings) are discussed in order to provide insights for policy makers or coaches how to promote elite athletes’ mental well-being.

Purpose – The purpose of this paper is to empirically investigate the extent of the reported low affective commitment compared to continuance commitment of Chinese casino dealers, to discern if there is a significant difference between the two types of commitment, and to identify factors that could explain the difference between them. Design/methodology/approach – Questionnaire data were obtained from 247 Chinese casino dealers working for the three major casino groups in Macau. Correlations and regressions were used to analyze the data. Findings – Dealers’ affective commitment was significantly lower than their continuance commitment, suggesting dealers do not like their jobs but do not leave them, which indicates they have cognitive dissonance about their jobs. Organizational socialization, organizational support, and supervisor integrity were positively correlated with affective commitment; while value of money, pay satisfaction, and neuroticism, were positively correlated with continuance commitment. Organizational support was the strongest predictor of affective commitment, while the value they place on money was the strongest predictor of continuance commitment. Practical implications – Casino managers could improve dealers’ affective commitment by facilitating their organizational socialization, especially training and rewards for their work, providing greater organizational support, and fair and supportive treatment from their supervisors. Originality/value – This is the first study to provide evidence of the difference between affective and continuance commitment in Chinese society, and identifies factors that influence each type of commitment, and may help resolve the employees’ dilemma about their jobs, which is an important concern for Chinese managers.

OBJECTIVES: To investigate the effects of different Chinese terms for mental illness and related symptoms on the attitudes of adolescents towards sufferers of a mental illness. METHODS: A survey of 578 secondary school students attending 4 schools in Macao was conducted. Each student read a short passage about a new student with a mental illness joining their class. Different versions used different labels to refer to the illness of the new student. The symptoms describing the new student also varied: either describing positive symptoms of schizophrenia or mild negative symptoms only. The attitudes of participants to the new student described were measured. RESULTS: There were significantly more negative attitudes towards the sufferer of a mental illness referred to with a psychiatric label, compared with a general label 'illness'. Participants also expressed significantly more negative attitudes when positive symptoms of schizophrenia were used to describe the new student. The results are discussed in terms of the influence of labels and symptoms on attitudes towards mental illness. CONCLUSIONS: These results supported the existence of 2 additive costs in terms of negative attitudes towards sufferers of mental illness, one associated with the label and the other associated with the symptoms.

This study examined 206 casino dealers in hospitality at Macau to investigate the extent of their subjective career success and work engagement. Casino dealers were work engaged, but their subjective career success was fairly low, with significant difference between them, which indicates they have cognitive dissonance about their jobs. Several personality variables (emotional suppression and work ethic), organizational variables, i.e., organizational socialization (training, understanding, coworker support, future prospects), and distributive justice, were assessed in relation to subjective career success and work engagement. Organizational socialization, work ethic, and distributive justice were positively correlated with and predictors of subjective career success and work engagement; while emotion suppression was negatively correlated with and predictor of work engagement. This study provides evidence of extending the theories of subjective career success and work engagement in Chinese society and hospitality. Also, it identifies factors that could resolve the employees’ cognitive dissonance, and implementations for management were discussed.

Abstract: The Portuguese language poses several challenges for children in the initial phase of learning how to read, particularly in the case of letters that may correspond to more than one phoneme, two letters that correspond to a single phoneme and in the case of words containing complex syllabic structures. The objective of this study was to perform a psycholinguistic analysis of the reading errors of children, attending the 1st (n=175) and 2nd year (n=137) of schooling, specifically in the case of words containing digraphs or complex syllabic structures and to analyse the differences between children’s reading errors in these two years. An oral reading test was used for data collection. A quantitative and qualitative analysis of the type of reading errors was conducted using words with consonant digraphs (ch, nh, lh, gu, rr, ss), and words with complex syllables <CVC and CCV>. This analysis showed that children presented greater difficulties in some specific digraphs and tended to simplify complex syllables, either by adding or deleting phonemes. The quantity and quality of the reading errors of children attending both grades were discussed in light of reading acquisition theories and children’s phonological development.

This study examines the psychometric properties of a Chinese version of the Engaged Teacher Scale (C-ETS). A translated questionnaire with 16 items was administered to a sample of 341 primary and secondary school teachers in Hong Kong. A series of confirmatory factor analyses were performed to assess the construct, convergent, and discriminant validity of the scale in alternative models. Results provide support for a second-order model with teacher engagement as an overarching construct with four hypothesized dimensions: emotional engagement, cognitive engagement, social engagement (students), and social engagement (colleagues). The C-ETS provides a useful measure for teacher engagement in Chinese societies. Contributions and limitations of the study are discussed.