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澳門於1994年頒佈《家庭政策綱要法》，旨在支持家庭提升工作、房屋等的生活條件。澳門特區政府於2020年中修改《勞動關係法》，增加對家庭的支援，以回應澳門的發展需要。回顧有關工作與家庭衝突的文獻，大多針對弱勢家庭作探討，忽略雙職家庭也同樣面對困境。本研究之目的是為探討本澳雙職家庭的工作與家庭衝突情況，並在家庭友善政策推行不足的情況下，雙職家庭為求達致工作與家庭能夠平衡的協調策略。 　　為了作出深入的了解，本研究採用質性研究，邀請了20位雙職家庭的父母作為研究對象，與他們通過半結構式訪談收集資料。獲得資料後，以紮根理論進行編碼及分析。 　　 本次研究發現有利於平衡雙職家庭的工作與家庭，與三大要有密切關係，包括1)家庭協調與資源；2)時間管理及3)社會支持。雙職父母運用自身家庭的資源協調模式，訂立出屬於個別家庭獨有的時間管理模式及分工；工作單位的友善氛圍及相應的彈性工作協調措施，也扶助了雙職家庭，達致家庭與工作中取得較為平衡的狀態。研究者根據以上的研究發現，為優化家庭友善政策作出一些建議，使雙職家庭能減少工作與家庭衝突的發生。

In the era of data, Internet use has become the most forward-looking way of education and interaction for children. How does parental upbringing and Internet cognition in the family education environment affect children's Internet use behavior? The different influences derived from parental intervention. The different influences of parental intervention models are also of concern to parents. Children's Internet use is not only related to personal growth, but also involves family education models and effects. Most of the past research has focused on children rather than parents’ opinions and feelings. Through this research gap, we explore parents’ own opinions and evaluations on their children’s upbringing and Internet cognition. The research aims to expand the attention of policy advocates, social sectors and parents on issues related to parenting in Macao. During the period from April to June this year, quantitative research and statistical analysis will be used to provide targeted and convenient information to primary school students in Macao. Parents of children in high school and high school were taken as targets. Questionnaires were filled out in person and collected on online platforms. A total of 224 samples were collected. The study will further discover the relationship between parental upbringing and Internet cognition and children's Internet behavior. Parents' involvement in their children's Internet behavior may have an impact on these associations. Derived intermediary effects. Through data collection and research analysis, regression analysis is conducted on variables to determine the relationship between variables, explore the family upbringing and Internet cognition factors behind the Internet behavior of Macao children, and increase the theoretical and practical reference basis for parents. Provide reference for practical promotion of education, social services and family relations, and improve parents' insight into their children's online behavior. The research results emphasize that there is a correlation between parenting styles and children's online behavior. Authoritative parenting represents a higher defensive ability of children's online behavior, while authoritarian and permissive parenting represent weak defensive capabilities. The results also show that parents' involvement in online behavior is a pathway in relationships and affects the relationship between parenting and children's online behavior to a certain extent. Since there are not many related studies in Macao, the survey results are conducive to enriching the data on education, Internet cognition and Internet behavior in Macao, and can provide relevant people with beneficial data support to better understand the education methods in Macao. and family relationships. 數據化時代下，網絡使用成為子女最前瞻性的教育和互動方式，在家庭教育環境下的父母教養和網絡認知如何影響著子女網絡使用行為，在父母介入干預下所衍生的不同影響力，當中父母介入模式的不同影響亦是父母所關注的。子女網絡使用不僅關乎個人成長亦牽涉到家庭教育模式和效果。過往研究大多傾向子女身上而非父母觀點和感受上，透過本研究缺口探討父母自身對子女的教養、網絡認知等看法和評價。 研究旨在探討本澳子女網絡行為背後的家庭教養和網絡認知因素，增加父母在理論和實踐上的參考依據，提供教育、社會服務和家庭關係等的實務推動上的參考，提高父母對子女網絡行為的洞察力。本論文透過今年4至6月期間以量化研究。以有目的性和方便性向本澳育有初小至高中子女的父母作為對象，以當面填寫及網絡平台收集問卷，共收取樣本224份，研究將進一步發現父母教養和網絡認知與子女網絡行為的關係，而父母介入子女網絡行為對這些關聯可能衍生之中介效果。透過數據整埋和研究分析等在變數上進行迴歸分析，確定變數之間的關係。 研究結果強調，父母教養方式與子女網絡行為具有相關關係，權威型教養代表著子女網絡行為的防禦能力較高，相反專制型和寬容型教養則呈現防禦力較弱。結果亦顯示，父母介入網絡行為是關係中的途徑，一定程度下影響著父母教養和子女網絡行為的關係。由於本澳相關的研究並不豐富，調查結果有利於本澳在教養、網絡認知和網絡行為上的數據資料豐富，可以為相關人士提供有利的數據支援，更好地瞭解本澳的教養方式和家庭關係。再者，可透過研究結果擴大政策提倡者、社會業界和父母等對本澳父母教養等相關問題的關注。

The gaming industry has always been the leading sector in Macau and is one of the main occupations in the region. In 2023, gaming employees accounted for 18.2% of the total employment in Macau, making them a significant portion of the workforce. Research shows that gaming employees experience high levels of work stress, which can directly affect occupational fatigue and may also trigger anxiety and depression. Workplace fatigue and emotional health not only impact individual physical and psychological well-being but also affect their families, work, and interpersonal relationships. Therefore, the emotional health and workplace fatigue of gaming employees deserve public attention. This study aims to explore the work adjustment measures, stress coping methods, emotional health, workplace fatigue, and their relationships among gaming employees. The research focuses on Macau’s gaming employees, employing a quantitative approach. Using non-random sampling, electronic questionnaires were sent to managers of Macau's six major gaming companies from October to December 2023, ultimately collecting 563 valid responses, with males accounting for 45.6% and females for 54.4%. The study utilized SPSS 23 statistical software for quantitative analysis, first conducting descriptive statistics, followed by independent samples t-tests, one-way ANOVA, and finally Pearson correlation coefficients and regression analysis. The study found differences in coping methods based on gender, age, education level, marital status, shift patterns, and monthly salary among gaming employees. Differences in workplace fatigue were found related to gender, age, education level, marital status, living conditions, years of work experience, job position, and monthly salary. Age, education level, and marital status also showed differences in emotional health. In terms of work adjustments, 67.1% of respondents took parental leave, followed by 54.2% who took unpaid leave, and 9.8% who were transferred. The average score for personal fatigue was 40.90 ± 23.125, while the average score for work fatigue was 40.62 ± 21.405, followed by client-related fatigue at 36.65 ± 21.056, and work over-involvement at 24.22 ± 18.987. The average score for depression was 10.60 ± 8.974, indicating mild to moderate levels; anxiety had an average score of 11.26 ± 8.567, indicating moderate to severe levels; and stress averaged 9.96 ± 8.418, falling within the normal to mild range. Among the respondents, 33.9% exhibited severe to very severe anxiety symptoms, while 16% showed severe to very severe depression symptoms. We also found a positive correlation between workplace fatigue and emotional health among gaming employees: the higher the level of workplace fatigue, the poorer the emotional health, and vice versa. There was no correlation between work adjustment measures and workplace fatigue. However, work adjustment measures were related to emotional health and could predict it, with more adjustments correlating to better emotional health. Finally, in terms of stress coping, the use of emotional expression methods showed a negative correlation with emotional health and workplace fatigue, indicating that the more these methods were employed, the better the emotional health and the lower the workplace fatigue. Leisure activities and online gambling categories can reduce both personal and work-related fatigue. However, online gambling and physical gambling can increase symptoms of depression and anxiety among gaming employees, while online gambling can also increase stress symptoms. The study recommends that gaming companies and relevant departments provide on-the-job training for employees, enhance skills to cope with stress, establish mental health indicators, and regularly evaluate employees to implement individualized measures aimed at improving workplace fatigue and emotional health. The results of this study can provide valuable insights for policymakers and the management of gaming establishments in Macau to formulate relevant policies to reduce workplace fatigue among gaming employees and improve their emotional health, thereby enhancing their working environment and career development. 博彩業一直是澳門的龍頭產業，是澳門主要的職業行業之一， 2023年博彩從業員佔澳門就業人數18.2%，是澳門主要的就業勞動人口。研究顯示博彩從業員的工作壓力很大，而工作壓力會直接影響職業疲勞，也可能引發焦慮和抑鬱。職場疲勞和情緒健康不但影響個人生理和心理問題，還會影響其家庭和工作，以及人際關係，因此，他們的情緒健康和職場疲勞值得社會大眾關注。 本研究旨在探討博彩從業員工作調整措施，壓力應對方法、情緒健康、職場疲勞以及它們的相關性。研究以澳門博彩從業員為研究對象，採用量化方式進行，以非隨機抽樣方法，在2023年10月至12月向澳門六大博企管理人員發送電子問卷，最終回收問卷563份，男性佔45.6%，女性佔54.4%。研究使用SPSS 23 統計軟件進行量化分析，資料首先作描述性統計分析、再以獨立樣本t檢定、其次以單因數變異數（ANOVA）、最後以Pearson相關係數和迴歸分析檢定數據。 研究發現，博彩從業員的性別、年齡、教育程度、婚姻狀況、輪班模式和每月薪酬與壓力應對方法呈現差異。性別、年齡、教育程度、婚姻狀況、居住狀況、工作年資、工作職位和每月薪酬與職場疲勞有差異。年齡、教育程度、婚姻狀況與情緒健康有差異。博彩從業員在工作調整上，放親子假最多佔67.1%，其次放無薪假佔54.2%，被調職佔9.8%。個人疲勞平均數為40.90±23.125分及工作疲勞平均數40.62±21.405分最高，其次是服務對象疲勞平均數為36.65±21.056分，工作過度投入平均數為24.22±18.987分。抑鬱平均數為10.60±8.974分屬於輕度至中度水平；焦慮平均數為11.26±8.567分，屬於中度至重度水平；壓力平均數為9.96±8.418分，屬於正常至輕度範圍。當中有33.9%的人士的焦慮徵狀顯示出嚴重和非常嚴重程度，而有16%的受訪者的抑鬱徵狀呈現嚴重和非常嚴重程度。我們還發現，博彩從業員的職場疲勞與情緒健康存在正相關，職場疲勞程度越高，情緒健康越差，反之亦然。工作調整措施與職場疲勞沒有相關性。然而工作調整措施與情緒健康存在關係，並可以預測情緒健康，工作調整越多，情緒健康越好。最後，在壓力應對上，傾訴類別與情緒健康和職場疲勞呈現負相關，並有預測效果，亦即傾訴類別使用的方法得分越多，情緒健康越好，職場疲勞也越低。休閒類別和網上博彩類別能減低個人和工作疲勞。網上博彩類別、實體博彩類別會增加博彩從業員的抑鬱、焦慮徵狀，而網上博彩類別會增加壓力徵狀。研究建議博企及相關部門為員工提供在職培訓，加強技能應對壓力，制定精神健康指標並定期為員工評估，因應個別化推出措施，改善職場疲勞和情緒健康。 本研究的結果能為政策制定者和澳門幸運博彩娛樂場管理部門提供有價值的見解，制定相關政策，以減低博彩從業員的職場疲勞和改善他們的情緒健康，改善他們的工作環境和職業發展。

This research explores the dynamics of stress and social support among professionals in Macao's gambling industry during the COVID-19 pandemic. The economic impact of the pandemic, coupled with the border restrictions, has severely affected Macao's gaming industry, leading to a 70% decrease in gaming revenue and a significant increase in unemployment rates among residents. As a result, many employees have faced downsizing or unpaid leave, posing significant challenges to their daily lives and raising concerns about mental health within the community. To gain a deeper understanding of these changes and the experiences of residents, this research utilized phenomenology as the methodology, employing qualitative interviews. During the recruitment of interviewees, three scales (PSS, MSPSS, and DASS21) were used as screening tools to assess the mental status of participants, allowing for the identification of various combinations of mental states. Through in-depth interviews, significant findings emerged. It was observed that interventions aimed at enhancing social support had a remarkable impact on reducing daily life stress among the interviewees. This included interventions focused on marital relationships, digital communication support, and positive personal beliefs with encouragement. In conclusion, by recognizing and proactively responding to these insights, the industry can create an ecosystem where professionals not only achieve professional excellence but also maintain robust mental and emotional well-being. Future studies should focus on developing holistic support systems within the gaming industry