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The Job Demands-Resources (JD-R) model is one of the most influential models for studying burnout and work engagement. However, the relationship between job demands and work engagement yields inconsistent results in empirical research. This study adopted the JD-R model as the theoretical base, together with the differentiated job demands approach, to examine the inconsistent relationship between job demands (i.e., emotional labor) and work engagement. Additionally, the newly proposed job resource (i.e., transformational leadership) and its relationship between burnout and work engagement were examined. Moreover, the moderating role of personal resources (i.e., emotional intelligence) was tested. Data were collected from employees working in the hospitality industry. The results revealed that (1) surface acting correlated positively with emotional exhaustion and cynicism; (2) deep acting was positively correlated with professional efficacy, cognitive, emotional, and physical work engagement; (3) the transformational leadership style negatively predicted emotional exhaustion and cynicism, while positively predicting professional efficacy, cognitive, emotional, and physical work engagement; (4) emotional intelligence moderated the relationship between deep acting, professional efficacy, and emotional work engagement; and (5) the mediation role of burnout was found in the current study

The insurance companies in Macau are potentially facing a crisis of high turnover rates, exacerbated by the limited studies conducted on the insurance industry to address this issue, as the gaming and travel industries are currently experiencing a significant demand for human resources due to economic recovery. In light of this, a study was conducted to better understand the attitudes of 105 currently employed insurance agents in Macau insurance companies, specifically their commitment and thoughts of staying or leaving their employers. The study examined several independent variables (distributive justice, perceived organizational support (POS), job satisfaction, and caring climate) in relation to insurance agents’ turnover intention and the role of affective commitment. The aim was to determine the association between these variables and turnover intentions among insurance agents. The snowballing methodology was employed to effectively engage with the insurance agents and gain insights into their perspectives. The results of the statistical analysis revealed positive correlations between all independent variables and affective commitment. Job satisfaction and POS were identified as strong positive predictors. Additionally, mediated regression analyses demonstrated that affective commitment significantly mediated the relationship between all independent variables and turnover intention. Finally, the study provides implications for insurance company management to address and reduce the high turnover rate. Furthermore, the importance of future orientation is further discussed

How can we provide more sports areas in a high-density urban environment? Nowadays, most cities in Asia are experiencing high-speed development (Satterthwaite, 2023). There is an intensely increasing demand for land that is confronted with an insufficient supply of space, resulting in a shortfall of suitable construction space to meet the rising demand. Over the past few decades, different countries and cities have created various solutions for this issue. This shortage of space has been resolved in various ways, for example: through land reclamation, renovation, and architectural design (Grydehoj, 2015). This dissertation seeks to analyse and discuss how architects have used design to expand spaces within the limited available areas for public spaces like sports facilities (Carmona, 2021). Understanding how sports modalities influence architecture and space utilisation for sports activities will also be covered. Additionally, it will examine case studies on how to better implement the program in a limited urban area with regards to the typology connections of sports facilities and their interaction with users. Finally, this dissertation is practice-based and oriented, the case study and project development will focus on a sports facility in the high-density populated Taipa Centre (Macau). This specific project solution will address the real problem for the city, and research will conclude by analysing the constraints of sports architecture in high-density areas, providing design solutions for these situations, and thereby contributing to the improvement of public spaces in a city

Vertical housing is essential for modern cities because of its efficiency in using space (Wang, J. Murakami, A. 2019). The architecture of vertical housing is often determined by developers and designers. Therefore, the architecture of the building is fixed, and the end users are not involved nor can they influence its final appearance. For residential buildings, the unit sizes are based on market demand at a given point in time, which does not reflect the dynamic needs of the population as they evolve and may result in a mismatch between the supply and the demand for housing. The design of housing towers that have demographic characteristics and family size is dependent on housing size and can be very uncharacteristic and repetitive. The research question identified and addressed in this study is: How can residential buildings meet the evolving demand for housing units? Based on this question, this research paper develops a prototype for residential to resolve the dilemma between the supply and the demand in terms of the apartment size and layout. This research is a project-oriented project that focuses on residential that reflects the different family sizes required to be housed in the building and is combined with the open building method to maximize building performance. Ultimately, this research represents a meaningful innovation for market-driven architecture and defines architectural design based on the changing needs of the population using the open construction method. It also provides an opportunity to improve the design efficiency and develop a method for future growth, upgrades, and user needs. It may also be able to reflect the current housing ratio of the residential building. This work can be further explored to verify its effectiveness for other housing types and community living spaces

For many people, an art museum is a place to display artifacts, artworks, and the temporaryhistory of a community or country. It also advocates for an artist’s viewpoints on art. In fact,museum design is closely related to politics. The purpose for building a museum in a city is toexhibit information about the development of the local culture. Moreover, high culturalvalue land is usually built with museums displaying their heritage nearby, so that people canexplore and learn more about the local historical background and artifacts of the place.The abandoned Iec Long Firecracker Factory in Taipa Center, Macau has been on hold formany years and has also been used as a war game venue that resulted in scratches on thewalls of the dilapidated old heritage buildings. Recently, the Macau government has finalizedits plans for the revitalization of this local heritage site. Due to its dispersed layout andsurrounding landscape, there are some design constraints around the preservation of thisimportant heritage site. The design for high cultural value land should not only consider thepreservation and renovation of old buildings but also consider more ways to effectively usethe site as an important public venue for the city.For developing the methodologies of this project, several concepts and case studies wereanalyzed to extract ideas that can be referenced and to unveil strategies for designing apossible solution to this problem. This dissertation intends to create a model for developingand integrating architectural design into this heritage site and will study the spacearrangements for both the indoor space and the outdoor space within the concept of afragmented space integration. Fragmented space, means that a place is designed using adecentralized layout. This conceptualization of a design can preserves the original appearance of the cultural value of land and at the same time, the space can be used moreefficiently to create a circulation for the public to visit and enjoy the location

The primary research focus of this dissertation revolves around the concept of a "plugin" program. It raises a fundamental question about whether a building can attain long-term usability through metabolic flexibility (plugin units and their reconfigurable space), promoting adaptability (accommodating various program transfers), and meeting sustainable future criteria. Specifically, this dissertation inquires whether this "plugin" building design, with its reconfigurable units and metabolic system, can adapt to different spatial programs and become sustainable architecture

China’s economy has entered a critical period of structural adjustment. The developing green industries and the transforming traditional industries have increasing demand for finance, making ""green finance"" increasingly essential. While China's green finance is in the development stage, some newly developed zones serve as pilots for the launch of green financial products. An example is Tongzhou District of Beijing, which aims to expand Beijing’s space, promote the coordinated development of Beijing-Tianjin-Hebei, and explore the optimal development mode of the densely populated economic areas. This thesis aims to study consumer acceptance of green financial technology (fintech) in the case of Tongzhou District. This thesis extended the commonly applied theoretical model for the problem of study, the Energy Augmented Technology Acceptance Model (EA-TAM), to analyze the impacts of perceived usefulness, perceived ease of use, attitude toward use, intention, usage intention, environmental awareness, and green knowledge on the acceptance of green fintech in Tongzhou District. The survey collected 403 valid responses from people that had been active in Tongzhou District. The quantitative analysis is based on structural equation modeling techniques, including reliability analysis, validity analysis, standard method deviation test, and hypothesis testing. The analytical results show that all the hypothesized factors are significant. In addition, the sample is divided into different gender groups and education groups, so that the impacts of the socio-demographic characteristics can be explored. Males’ environmental awareness and green knowledge are insignificant in determining their acceptance of green fintech. The low-educated group’s acceptance of green fintech does not significantly depend on environmental awareness and perceived usefulness

This study identifies Portuguese residents’ behavioural intention towards Chinese electric vehicles from the perspective of the Country-of-Origin Effect (COE) and uses the Unified Theory of Acceptance and Use of Technology 2 (UTAUT-2) as a guide to design interview questions. According to the existing literature, UTAUT-2, a comprehensive technology acceptance model, has not been used to assess the Portuguese electric vehicle market, and no relevant research has been found to apply the method of combining the COE into the UTAUT-2 framework. The purpose of this study is exploratory in nature, it uses qualitative methods to identify the behavioural intention of Portuguese residents towards the acceptance of Chinese electric vehicles. Data from 16 Portuguese residents was collected through semi-structured interviews and analyzed with qualitative methodology. The study found that factors such as performance expectations, environmental concerns, effort expectations, hedonic motivation, and social influence have a positive impact on Portuguese residents' purchase of electric vehicles, while price value, habits, and convenience conditions have a neutral or negative impact. Regarding COE, apart from social influence, it has no impact on other factors. To increase the popularity and sales of Chinese electric vehicles in Portugal, it is recommended that advertising and marketing efforts focus on price, charging services, after-sales service, and design

This dissertation aims to research the need and viability of creating a digital platform that assists the creative processes naturally linked to Visual Merchandising. Through the proposal of a digital platform that works as a co-creative tool for display archives and a co-creative tool for display set-ups through mood boards, we will aim at improving the teamwork in retail and provide a unique, fast-forward platform for information sharing and input under the direction of Visual Departments. Building on rich source materials such as bibliography, scientific papers, news, and articles, and interviewing Visual Merchandisers actively working in the field, we will show the importance of creativity in Luxury Retail and what are the most common challenges in the field that we will propose a solution to. We will focus on the study of concepts, reviewing digital application tools being used by professionals and their best features and improvement opportunities. By gathering this information, we hope to provide accurate insights and information that proves the viability of this proposal and understand what features could serve best the target audience. Finally, we will present a conceptual idea in the form of sketches with functions of this digital application tool to be fully developed in the future and hopefully build a consistent well, designed commercial web-based application

Macao is a city of culture, and history and culture are the wealth of Macao. Over the centuries, the exchange and transmutation of Chinese and Western cultures have given Macao a unique cultural charm, and have also formed and preserved a considerable amount of cultural heritage. Cultural heritage has received increasing attention from all sectors of the community in the tourism industry in Macao, the promotion of the preservation and transmission of cultural heritage through tourism development has become a new issue in the tourism sector. As an independent art form in the urban public space, tile painting has both practical and aesthetic functions, and is a special vehicle for the convergence of multiple cultures in the urban cultural ecology. It is also a medium through which the city's cultural message can be fully disseminated. The paper presents a detailed analysis of the strengths, weaknesses, opportunities and challenges of the development of Macao's cultural heritage tile murals, based on an introduction to the existing status of Macao's cultural heritage tile murals, using the SWOT analysis method, which provides a reference for Macao's cultural heritage tourism

The demand for plastic has led to enormous plastic waste in the environment, which persist and negatively impact the ecosystems. Polyethylene terephthalate (PET) is one of the most common thermoplastic polymers available on the market. The concerns about plastic waste generated an interest in strategies to enhance its biodegradation and finding alternative polymers. In this work was investigated the possibility of using bacteria to degrade PET and to produce bioplastics (Polyhydroxyalkanoates, PHAs). Finally, the integration of the two processes was tested. Overall, the work aimed to investigate the potential to recycle PET into bioplastic using bacteria. The potential of bacterial consortia from various environmental samples to degrade PET granules in liquid matrix was investigated. . The results revealed maximum PET granules degradation of 1.1 % by one of the tested consortia. PET degradation intermediate terephthalic acid (TPA) was not detected at the end of 55 days. Fourier-transform infrared spectroscopy (FTIR) results showed major spectral peak shifts and bends on PET chemical structure compared to non-inoculated control. The biodegradation of PET films buried in the soil (A), with mangrove plants (B), and bioaugmented with a bacterial consortium (C) was also investigated. The experiments were conducted for 270 days at ambient conditions. The results revealed no difference between treatments in the degradation, with a maximum weight loss of 0.118 % in the bioaugmented treatment. Nevertheless, Scanning Electron Microscope (SEM) and FTIR results indicated significant surface changes, spectral peak shifts, and stretches in PET chemical structures. Bacterial consortia isolated from the soil of the experimental treatments were assessed for degradation of PET monomers, TPA and monoethylene glycol (MEG), and intermediate Bis(2-hydroxyethyl) terephthalate (BHET). The consortia were inoculated in flasks containing minimal media with 1000 mg/L TPA or BHET or1113 mg/L MEG as the sole carbon source. Results showed complete degradation of TPA and significant degradation of BHET (96.09%), and MEG (83.65%) by the consortia. In the second part of the study, bacteria were isolated from various environmental samples and screened for PHA production using Sudan Black B staining on colonies and smeared glass slides. Transmission Electron Microscope images were captured to confirm the intracellular PHA inclusions. A total of 35 isolates were screened for PHA, and 22 showed positive staining. The isolate showing higher levels of PHA synthesis (EC2-30-3) was identified based on 16S rRNA gene sequence as Bacillus sp. and selected for PET monomers degradation and fermentation cultures for PHA production. It was cultured in minimal (Moreira et al., 2013) media with 1000 mg/L TPA and 1113 mg/L MEG as the carbon source for eight days. The isolate grew better in media containing MEG, which was selected as a substrate model for PHA fermentation. To integrate PET monomers biodegradation and production of PHA, the isolate was cultured in 0.2 % MEG. A control with 0.2 % of glucose was prepared, and the cultures were incubated for 96 hours. Bacillus sp. EC2-30-3 showed higher PHA accumulation in media supplied with MEG (40.31%) than glucose (25.53%). This is the first report showing that Bacillus sp. uses PET monomer as carbon source to produce a biopolymer. FTIR results of the extracted PHA identified its functional units as C–H, CH3, C=O, and C–O groups. The absorption bands obtained are closely related to the structure of PHB. The study thus confirmed the ability of the isolated bacteria to degrade PET monomers and produce biopolymers. The results of this work open the possibility for upscaling the use of bacteria to mitigate the impact of PET on the environment while producing environmentally friendly bioplastics

With the rapid urban development, Macao SAR has become one of regions with the with highest population density in the world, characterized by high traffic flow and dense building aggregations. Noise has become one of the major environmental problems in Macao. Besides having an impact on human health and wellbeing, noise pollution is known to impact ecological systems and the image of a place. Before proposing a plan to reduce noise pollution, it is necessary to have a general understanding of the current noise levels in Macao, how they have changed over time and the main noise pollution sources and environmental concerns. This dissertation relies on the publicly available data from DSPA (Macao Environmental Protection Bureau) monitoring stations concerning noise levels over the past decade. The main research goals were: 1) Characterize changes in noise levels from 2010 to 2021 during daytime, nighttime, and full-day from multiple noise stations located in Macao, Taipa, and Coloane Peninsula; and 2) associate changes in noise levels with potential factors such as location, number of residents/tourists, number of vehicles, among others. This work provides an important framework for future studies concerning noise monitoring and mitigation strategies

Online shopping in Macau has developed rapidly in recent years. And the success of Taobao is significantly hard to not notice. Its’ sales are breaking the record every year. However, there are a lot of negative comments towards Taobao. Various researches and data have shown that live-streaming is one of the biggest contributions towards Taobao’s sales and record breaking. This research aims to investigate deeply to understand how Taobao counters those issues and the role of live-streaming in relation to it. Based on a review of the literature in the relevant areas , qualitative methodology is adopted after thorough considerations. A small sample size of 10 were selected to conduct semi-structured in-depth interviews and the participants agreed to respond to answer the original interview questions and the follow-up questions. Analysis of the responses demonstrated e-customer service is the most influential variable towards repurchase intention. Live-streaming strategy can effectively and directly reduce constomer’s uncertainty of products and increase the efficiency of responsiveness. And product uncertainty and responsiveness speed are variables that impact purchase intention. The result demonstrated live-streaming's effectiveness in combating multiple negative aspects of Taobao and strengthening the positive aspects. On this basis, live-streaming is an impactful method to combat Taobao. In addition, e-service in terms of sufficiency of the staff’s communication skill have been found important towards customer’s satisfaction. A gap related to such an issue has been recommended in the further research recommendations along with other factors or sample groups, which are needed to explore deeply in the future