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Kruger and Dunning (1992) found that unskilled people were typically unaware of their own performance and ability. In this context, unskilled performers were shown to overestimate their performance and ability, whereas skilled performers often accurately predicted their own performance and ability. Such miscalibration in self-assessment is usually attributed to a lack of so-called metacognitive skills necessary for performance evaluation. However, it remains unknown to what extent the miscalibration of performance judgment and optimistic bias is observed in the Chinese culture. This thesis examines patterns of miscalibration of performance judgment and specific optimistic bias. This thesis also builds on a range of previous studies of performance judgment and optimistic bias. In order to investigate the performance judgment and optimistic bias in this context, two studies were conducted as part of the research aspect of this thesis. In the first study, participants were given a reasoning task on which they had to predict their performance before completing the task and estimate their performance upon completion of the task. The second study followed similar methodology, with two additional tasks – Institute For Tourism Studies (IFT) module and the respective midterm examination. Results from both studies indicate that biases in performance judgment occur in the Chinese culture, and may yield negative consequences to those persons who exhibit such judgments. Although metacognitive ability provides some explanation for the miscalibration of performance judgment, the results of the current study indicate that task optimistic bias provides another, equally viable explanation for the miscalibration of performance judgment. The findings presented in this thesis suggest that inaccurate judgments of performance occur within various domains (general and specific iii performance contexts) and that there are a range of implications associated with these biases. Keywords: Miscalibration of performance judgment, optimistic bias, absolute optimistic bias, comparative optimistic bias, overestimation, overplacement, underestimation, underplacement
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This book addresses an essential need felt by many who seek to promote best business practices in China and East Asia – namely the need for culturally appropriate instructional materials (basic information, case studies and ethical perspectives) that will allow managers and entrepreneurs to understand and embrace the challenge of moral leadership in business. In an era characterized by globalization and the increasing importance of the economies of China, India, Japan and SE Asia, international business ethics must reflect the concerns of the people living and working in this area, the moral and spiritual traditions that have nurtured them and their specific contributions to sustainable development. This book presents twenty important case studies, taken from newsworthy events of the past few years, in which Asians and others have attempted to respond to this challenge. Each case study has been selected and shaped in order to highlight various aspects of doing business in Asia, starting with basic principles and moving on to the specific responsibilities that businesses have towards their various stakeholders. The authors contend that the best way to appreciate the relevance of Asian moral and spiritual traditions is to determine their specific contribution to virtue ethics, where the ancient traditions of both East and West converge in their focus on the qualities of moral leadership that form the basis of best business practice. Exploring the case studies will enable readers to appreciate the continued relevance of these ethical perspectives in Asian business. Best business practice clearly involves learning to do business and playing the game according to the rules; but the necessity of playing by the rules is not likely to become clear until one takes up the path that leads to a virtuous life in business, developing a moral character chiefly based on integrity.
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