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This thesis introduces, implements and evaluates an innovative concept for assessing driving behavior in public transportation through Mobile Crowd Sensing (MCS), under the field of Advanced Public Transportation System (APTS) - a sub-group of Intelligent Transportation Systems (ITS). Aggressive driving behavior is known to be a cause of avoidable accidents and to increase fuel consumption. In public transportations, it is also a case for costumers’ dissatisfaction. Monitoring the quality of driving behavior is a key element to overcome this issue and to improve road safety and customer satisfaction. In this research project, a software application (app) for mobile devices was developed as an experimental tool / proof-of-concept, to monitor aggressive driving behavior in bus drivers, collecting data coming from mobile device’s accelerometer and passengers’ qualitative evaluation. The experimental procedure took place in public transportation in Macau (bus only) and consisted of data collection of drivers’ aggressive driving behavior using the developed application. The analysis of collected data suggests that MCS is a viable way to assess drivers’ behavior in public transportation, thus contributing to the improvement of the service and increase of road safety. Although the methodology has been tailor-made for Macau public transportation, it is believed that the same concept can be applied to other cities, leading them towards the goal of becoming smarter cities. Keywords: driving behavior; mobile crowd sensing; crowdsourcing; smart city; advanced public transportation system; intelligent transportation system; road safety; mobile device accelerometer
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This dissertation reports on a study which aims to add to the theoretical understanding of how social capital is transferred from one generation to the next in business families. Studies in the field of family business have emphasized the importance of succession for the survival of family businesses, but while the succession process and planning have been widely studied, the examination of social capital succession is scarce. As for the studies in family business’s social capital, the importance of social capital as a source of competitive advantage which already exists in business families have often been expressed, but there is a lack of research in the means of transferring this form of capital from the family business leaders to their successors. The study presented here addresses this gap in family business succession literature and social capital literature, explaining the means of transgenerational succession of social capital in family businesses. This is a qualitative research using the multiple case study method which aims to investigate the means of social capital transmission by comparing the cases of five different Chinese family businesses in Macau, which are in the succession process, with the successor currently managing the firm while the former generation business leaders are in the process of handing over the business and preparing for retirement. In doing so, this research offers a theoretical framework of explaining how social capital is transmitted from the incumbents to the successors throughout a five-stage succession process developed for this research. The forms of social capital that exists in family businesses are identified from previous literature, in order to clearly explain how these different forms of social capital are passed on from generation to generation based on the review on succession process introduced in published literature. A theoretical iii framework is formed from the two parent theories on family business succession and social capital, and is then verified empirically from five Chinese family businesses in Macau. The cases are developed through in-depth interviews with the incumbents and successors of the family businesses, informal interviews with stakeholders (including family members, business associates, non-family employees and customers), direct observation on the premises of the Chinese family businesses and secondary data, in order to study the process of intergenerational transmission of social capital in these Chinese family businesses
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