Your search

Human resources are essential to the survival, success, and long-term growth of a company. Hotel is an industry requiring a high level of human resources for delivering high-quality personal service to the hotel guests to maintain its competitiveness in the business environment. With the rapid economic growth in Macao started in 2002, all the industries have been growing fast and competing fiercely for the limited manpower in Macao. However, the Macao hotel industry has been losing its attractiveness in the Macao labor market and needs to rely on non-local workers with a limited stay in Macao. The management team of the Macao hotel industry is looking for a solution to maintain a stable workforce. Therefore, a study has been conducted on the effectiveness of its employee retention strategies. A questionnaire was designed to collect the preferences of the employees and interviews were conducted to understand the perspective of the management team toward the employee retention strategies. The study shows the employee strategies are focused on key employees’ interests such as career development and prospect. However, the communication between the management team and employees failed and led to employee turnover.

Government service mini-programs (GSMPs) in mobile payment have become integral to the eGovernment in China’s Greater Bay Area (GBA). The ubiquitous nature of WeChat and Alipay provides excellent flexibility for accessing public e-services. Yet, the determinants and mechanisms of adoption have not been identified. A convenience sample was collected from GBA core cities for statistical and SEM analysis. The findings suggest that service quality, trust in eGovernment, ubiquity, and social influence constitute the determinants. A structural model grounded on Self-Determination and Motivation theory is verified, where perceived value and intention contribute a high explanatory power. Benevolence, integrity, and competence are crucial indicators of trust, while social influence amplifies risk perception. Surprisingly, government support negatively moderates the impact of determinants on intention, indicating that over-intervention leads to inhibition. The mechanism illustrates the beneficial impact of GSMPs as the smart government channel and provides insights into addressing service homogeneity and policy applicability. Relevant theoretical and managerial implications are instructive to policymakers and practitioners of smart city innovation and in-depth integration in GBA.

There are many systematic reviews on predicting stock. However, each reveals a different portion of the hybrid AI analysis and stock prediction puzzle. The principal objective of this research was to systematically review the existing systematic reviews on Artificial Intelligence (AI) models applied to stock market prediction to provide valuable inputs for the development of strategies in stock market investments. Keywords that would fall under the broad headings of AI and stock prediction were looked up in Scopus and Web of Science databases. We screened 69 titles and read 43 systematic reviews, including more than 379 studies, before retaining 10 for the final dataset. This work revealed that support vector machines (SVM), long short-term memory (LSTM), and artificial neural networks (ANN) are the most popular AI methods for stock market prediction. In addition, the time series of historical closing stock prices are the most commonly used data source, and accuracy is the most employed performance metric of the predictive models. We also identified several research gaps and directions for future studies. Specifically, we indicate that future research could benefit from exploring different data sources and combinations, while we also suggest comparing different AI methods and techniques, as each may have specific advantages and applicable scenarios. Lastly, we recommend better evaluating different prediction indicators and standards to reflect prediction models’ actual value and impact.

Predicting stock prices is difficult because of their multiple input variables, volatility, and unpredictable nature. To provide a suitable model for forecasting the global stock market, this study conducts an exploratory analysis comparing two models based on Artificial Intelligence: Support Vector Machine (SVM) and Long Short-Term Memory (LSTM) Neural Networks. The work considers a publicly accessible dataset and uses feature engineering to extract time-series features. Stock price predictions are made using the SVM and LSTM algorithms. For this purpose, Accuracy (ACC) and Root Mean Squared Error (RMSE) are considered accuracy and performance measures. According to the results, LSTM with mean accuracy (ACC) = 0.9061 achieved better accuracy than SVM with mean accuracy (ACC) = 0.881. SVM with mean RMSE = 0.729 achieved better performance and the degree of fit to the data than LSTM with mean RMSE = 427.1. According to the results, the study demonstrates the effectiveness and applicability of machine learning methods for estimating the values of the global stock market and providing valuable models for researchers, analysts, and investors.

Human emotions can be associated with decision-making, and emotions can generate behaviors. Due to the fact that it could be biased and exhaustively complex to examine how human beings make choices, it is necessary to consider relevant groups of study, such as stock traders and non-traders in finance. This work aims to analyze the connection between emotions and the decision-making process of investors and non-investors submitted to the same set of stimuli to understand how emotional arousal might dictate the decision process. Neuroscience monitoring tools such as Real-Time Facial Expression Analysis (AFFDEX), Eye-Tracking, and Galvanic Skin Response (GSR) were adopted to monitor the related experiments of this paper and its accompanying analysis process. Thirty-seven participants attended the study, 24 were classified as stock traders, and 13 were non-traders; the mean age for the groups was 35 and 25, respectively. The designed experiment initially disclosed a thought-provoking result between the two groups under the certainty and risk-seeking prospect theory; there were more risk-takers among non-investors at 75%, while investors were inclined toward certainty at 79.17%. The implication could be that the non-investing individuals were less complex in thought and therefore pursued higher returns besides a high probability of losing the game. In addition, the automatic emotion classification system indicates that when non-investors confronted a stock trending chart beyond their acquaintance or knowledge, they were psychologically exposed to fear, anger, sadness, and surprise. On the contrary, investors were detected with disgust, joy, contempt, engagement, sadness, and surprise, where sadness and surprise overlapped in both parties. Under time pressure conditions, 54.05% of investors or non-investors tend to make decisions after the peak(s) of emotional arousal. Variations were found in the deciding points of the slopes: 2.70% were decided right after the peak(s), 37.84% waited until the emotions turned stable, and 13.51% were determined as the emotional indicators started to slide downwards. Several combinations of emotional responses were associated with decisions. For example, negative emotions could induce passive decision-making, in this case, to sell the stock; nevertheless, it was also examined that as the slope slipped downwards to a particular horizontal point, the individuals became more optimistic and selected the "BUY" option. Future works may consider expanding the study to larger sample size, different demographic groups, and other biometrics for further analysis and conclusions.

The invention of neuroscience has benefited medical practitioners and businesses in improving their management and leadership. Neuromarketing, a field that combines neuroscience and marketing, helps businesses understand consumer behaviour and how they respond to advertising stimuli. This study aims to investigate the consumer purchase intention and preferences to improve the marketing management of the brand, based on neuroscientific tools such as emotional arousal using Galvanic Skin Response (GSR) sensors, eye-tracking, and emotion analysis through facial expressions classification. The stimuli for the experiment are two advertisement videos from the Macau tea brand “Guanding Teahouse” followed by a survey. The experiment was conducted on 40 participants. 76.2% of participants that chose the same product in the first survey responded with the same choice of products in the second survey. The GSR peaks in video ad 1 measured a total of 60. On the other hand, video ad 2 counted a total of 55 GSR peaks. The emotions in ad1 and ad2 have similar responses, with an attention percentage of 76%. The results showed that ad1 has a higher engagement time of 11.1% and ad2 has 9.6%, but only 19 of the respondent’s conducted engagement in video ad1, and 31 showed engagement in video ad2. The results demonstrated that although ad 1 has higher engagement rates, the respondents are more attracted to video ad 2. Therefore, ad2 has better marketing power than ad 1. Overall, this study bridges the gap of no previous research on measuring tea brand advertisements with the neuroscientific method. The results provide valuable insights for marketers to develop better advertisements and marketing campaigns and understand consumer preferences by personalising and targeting advertisements based on consumers' emotional responses and behaviour of consumers' purchase intentions. Future research could explore advertisements targeting different demographics.

This chapter describes an AUTO-ML strategy to detect COVID on chest X-rays utilizing Transfer Learning feature extraction and the AutoML TPOT framework in order to identify lung illnesses (such as COVID or pneumonia). MobileNet is a lightweight network that uses depthwise separable convolution to deepen the network while decreasing parameters and computation. AutoML is a revolutionary concept of automated machine learning (AML) that automates the process of building an ML pipeline inside a constrained computing framework. The term “AutoML” can mean a number of different things depending on context. AutoML has risen to prominence in both the business world and the academic community thanks to the ever-increasing capabilities of modern computers. Python Optimised ML Pipeline (TPOT) is a Python-based ML tool that optimizes pipeline efficiency via genetic programming. We use TPOT builds models for extracted MobileNet network features from COVID-19 image data. The f1-score of 0.79 classifies Normal, Viral Pneumonia, and Lung Opacity.

COVID-19 is a respiratory disorder caused by CoronaVirus and SARS (SARS-CoV2). WHO declared COVID-19 a global pandemic in March 2020 and several nations’ healthcare systems were on the verge of collapsing. With that, became crucial to screen COVID-19-positive patients to maximize limited resources. NAATs and antigen tests are utilized to diagnose COVID-19 infections. NAATs reliably detect SARS-CoV-2 and seldom produce false-negative results. Because of its specificity and sensitivity, RT-PCR can be considered the gold standard for COVID-19 diagnosis. This test’s complex gear is pricey and time-consuming, using skilled specialists to collect throat or nasal mucus samples. These tests require laboratory facilities and a machine for detection and analysis. Deep learning networks have been used for feature extraction and classification of Chest CT-Scan images and as an innovative detection approach in clinical practice. Because of COVID-19 CT scans’ medical characteristics, the lesions are widely spread and display a range of local aspects. Using deep learning to diagnose directly is difficult. In COVID-19, a Transformer and Convolutional Neural Network module are presented to extract local and global information from CT images. This chapter explains transfer learning, considering VGG-16 network, in CT examinations and compares convolutional networks with Vision Transformers (ViT). Vit usage increased VGG-16 network F1-score to 0.94.

Even with more than 12 billion vaccine doses administered globally, the Covid-19 pandemic has caused several global economic, social, environmental, and healthcare impacts. Computer Aided Diagnostic (CAD) systems can serve as a complementary method to aid doctors in identifying regions of interest in images and help detect diseases. In addition, these systems can help doctors analyze the status of the disease and check for their progress or regression. To analyze the viability of using CNNs for differentiating Covid-19 CT positive images from Covid-19 CT negative images, we used a dataset collected by Union Hospital (HUST-UH) and Liyuan Hospital (HUST-LH) and made available at the Kaggle platform. The main objective of this chapter is to present results from applying two state-of-the-art CNNs on a Covid-19 CT Scan images database to evaluate the possibility of differentiating images with imaging features associated with Covid-19 pneumonia from images with imaging features irrelevant to Covid-19 pneumonia. Two pre-trained neural networks, ResNet50 and MobileNet, were fine-tuned for the datasets under analysis. Both CNNs obtained promising results, with the ResNet50 network achieving a Precision of 0.97, a Recall of 0.96, an F1-score of 0.96, and 39 false negatives. The MobileNet classifier obtained a Precision of 0.94, a Recall of 0.94, an F1-score of 0.94, and a total of 20 false negatives.

As the rate of change increases exponentially, organizations must adapt quickly to the business landscape's volatility, uncertainty, complexity, and ambiguity (VUCA). As a result, organizations must implement agile strategies and practices to ensure their responsiveness and readiness to any changes brought about by internal or external factors. With a greater number of changes, change agents are tasked with implementing various change management methodologies to ensure that change recipients accept change initiatives. This research will look at one of the methodologies used by change agents, the use of nudges from Thaler and Sunstein's Nudge Theory, which is a subtle intervention to influence an individual's decision-making with the goal of steering them towards a specific desired outcome; and analyze their effectiveness towards the change recipients when implemented. Change agents were interviewed on the application of Nudge Theory to change recipients when managing to change initiatives within their respective organizations. The results indicate that the use of nudges created by the change agents can significantly impact the level of resistance from the change recipients. If used correctly, the Nudge Theory can mitigate change resistance, and the success of a change initiative is higher. But, if change recipients are forced to comply, their resistance will be greater, affecting the organization overall.

The use of learning analytics (LA) in real-world educational applications is growing very fast as academic institutions realize the positive potential that is possible if LA is integrated in decision making. Education in schools on public health need to evolve in response to the new knowledge and th...

The spontaneous symmetry breaking phenomena applied to Quantum Finance considers that the martingale state in the stock market corresponds to a ground (vacuum) state if we express the financial equations in the Hamiltonian form. The original analysis for this phenomena completely ignores the kinetic terms in the neighborhood of the minimal of the potential terms. This is correct in most of the cases. However, when we deal with the martingale condition, it comes out that the kinetic terms can also behave as potential terms and then reproduce a shift on the effective location of the vacuum (martingale). In this paper, we analyze the effective symmetry breaking patterns and the connected vacuum degeneracy for these special circumstances. Within the same scenario, we analyze the connection between the flow of information and the multiplicity of martingale states, providing in this way powerful tools for analyzing the dynamic of the stock markets.

The potential of blockchain technology extends beyond cryptocurrencies and has the power to transform various sectors, including accounting and auditing. Its integration into auditing practices presents opportunities and challenges, and auditors must navigate new standards and engage with clients effectively. Blockchain technology provides tamper-proof record-keeping and fraud prevention, enhancing efficiency, transparency, and security in domains such as finance, insurance, healthcare, education, e-voting, and supply chain management. This paper conducts a bibliometric analysis of blockchain technology literature to gain insights into the current state and future directions of blockchain technology in auditing. The study identifies significant research themes and trends using keyword and citation analysis. The Vosviewer software was used to analyze the data and visualize the results. Findings reveal significant growth in blockchain research, particularly from 2021 onwards, with China emerging as a leading contributor, followed by the USA, India, and the UK. This study provides valuable insights into current trends, key contributors, and global patterns in blockchain technology research within auditing practices, and future research may explore thematic areas in greater depth.

In the wave of digital transformation, Chinese banks have prioritized digital banking services as key strategic goals, aiming to revolutionize the mobile banking experience. This study aims to assess the factors influencing the willingness to use the various financial and contextual services offered through digital banking. Specifically, it is proposed a model based on users' perceptions of mobile banking scenarios and examines how the development of digital banking services influences users' willingness to use them. The study involved qualitative in-depth interviews with 12 mobile banking users, with the interview content analyzed using Nvivo qualitative analysis software. The data analysis identified 9 core coding categories: Financial Professionalism, Security, Marketing Stimulation, Innovative Products, Use Experience, Strong Relationship, Trust, Perceived Usefulness, and Willingness to Use. These categories were further refined to construct a theoretical model of user willingness in digital banking services, drawing from the optimized Technology Acceptance Model (TAM). The findings provide valuable insights for the banking industry in Macau, aiding in understanding customer needs and supporting the positive development of mobile finance and contextual digital banking services in the region.

Construction projects are complex endeavours, with potential obstacles that can cause delays which can have particularly profound implications potentially impacting on company's financial health, business continuity and reputation. It is becoming increasingly recognised that delays are context-specific and multifaceted, requiring more industry-oriented perceptions. This work proposes the exploratory use of Machine Learning based on Classification and Regression Trees (CART) Decision Trees (DT) to assess the predictive analysis of these approaches, considering surveys (primary data) collected from 100 specialists with different backgrounds and experiences in the construction industry. Survey responses are discussed, followed by the CART DTs, which are used as predictor for clarifying underneath relationship among different variables in a project environment. The major issue presented is related to Project Design, with "The firm is not allowed to apply for an extension of contract period", with two possible predictors, firstly, as the main factor it is found "Mistakes, inconsistencies, and ambiguities in specification and drawing", while other aspect highlights "Poor site supervision and management by the contractor". The results indicate that the correct use of Artificial Intelligence techniques with relevant data are potential tools to support the analysis of scenarios and avoidance of project delays in Project Management.

Since the beginning of 2020, Coronavirus Disease 19 (COVID-19) has attracted the attention of the World Health Organization (WHO). This paper looks into the infection mechanism, patient symptoms, and laboratory diagnosis, followed by an extensive assessment of different technologies and computerized models (based on Electrocardiographic signals (ECG), Voice, and X-ray techniques) proposed as a diagnostic tool for the accurate detection of COVID-19. The found papers showed high accuracy rate results, ranging between 85.70% and 100%, and F1-Scores from 89.52% to 100%. With this state-of-the-art, we concluded that the models proposed for the detection of COVID-19 already have significant results, but the area still has room for improvement, given the vast symptomatology and the better comprehension of individuals’ evolution of the disease.

Facial expression recognition (FER) is essential for discerning human emotions and is applied extensively in big data analytics, healthcare, security, and user experience enhancement. This paper presents an empirical study that evaluates four existing deep learning models—VGG16, DenseNet, ResNet50, and GoogLeNet—utilizing the Facial Expression Recognition 2013 (FER2013) dataset. The dataset contains seven distinct emotional expressions: angry, disgust, fear, happy, neutral, sad, and surprise. Each model underwent rigorous assessment based on metrics including test accuracy, training duration, and weight file size to test their effectiveness in FER tasks. ResNet50 emerged as the top performer with a test accuracy of 69.46%, leveraging its residual learning architecture to effectively address challenges inherent in training deep neural networks. Conversely, GoogLeNet exhibited the lowest test accuracy among the models, suggesting potential architectural constraints in FER applications. VGG16, while competitive in accuracy, demonstrated lengthier training times and a larger weight file size (512MB), highlighting the inherent balance between model complexity and computational efficiency.